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Notes or Comments

Tweets @MarkGraban

From the #Lean Blog archives: A Reader Question about Process Behavior Charts and Business Metrics leanblog.org/2018/11/a-read…

3:44 pm · June 25, 2019

Mark Graban

@MarkGraban

Would some say the same about medicine? twitter.com/allenholub/sta…

9:42 pm · June 24, 2019

Mark Graban

@MarkGraban

“As a Globe article summarized, those records showed 224 instances of foreign objects left inside patients after surgery, versus just 33 reported to the DPH.” #patientsafety bostonglobe.com/opinion/edito…

9:13 pm · June 24, 2019

Mark Graban

@MarkGraban

“Getting the number right is vital: Without accurate statistics, it’s harder to isolate problems and solve them.” #patientsafety bostonglobe.com/opinion/edito…

8:34 pm · June 24, 2019

Mark Graban

@MarkGraban

"I'm skeptical that disclosure of health care prices will drive prices down, and could even increase prices once hospitals and doctors know what their competitors down the street are getting paid," Levitt wrote. npr.org/sections/healt…

6:58 pm · June 24, 2019

Follow @MarkGraban

Mark Graban has been tirelessly studying the application of LEAN to health care, with an emphasis on respect for the people served by the system as well as the people who provide excellent care. He has an accurate sense of how things work in health systems, which makes his work more meaningful for people who want to make them better.
Ted Eytan, MD

Mark Graban’s LeanBlog.org

Come See a Culture of Continuous Improvement at Franciscan Health This October! June 24, 2019Mark Graban
Operational Excellence Mixtape: June 21, 2019 June 22, 2019Ryan McCormack
What Chefs and Restauranteurs Say About Learning From Failures & Mistakes June 20, 2019Mark Graban
Bob Lutz on Tesla, Threats, & Communication About Quality – and Implications for Healthcare June 19, 2019Mark Graban
A PDSA Cycle in the Early Days of Baseball Uniforms June 18, 2019Mark Graban

The concepts outlined in this book are the most powerful tools that I have ever encountered to foster innovation, ownership, and accountability at the front line staff level. This is a must read for any leader in today’s increasingly complex healthcare industry.
Brett Lee
Chief Operating Officer at Capital Senior Living