I am available for speaking engagements about Lean in healthcare. Possible topics include:

  • General Keynote:
    • “How Lean Thinking Helps Hospitals” (tailored for healthcare or non-healthcare audiences)
  • Specific Topics:
    • Lean, Employee Engagement, and Continuous Improvement (“kaizen”)
    • Practical Daily Lean Management Methods
    • Lean in Hospital Laboratories
    • Lean, Staff Training, and Standardized Work
    • History of Lean in Healthcare
  • Fun Keynote:

I have spoken in the U.S and Puerto Rico, Canada, The Netherlands, and Sweden. For references, pleasecontact me.

Past and Future Speaking Engagements:


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Lean Hospitals is an effective resource for engaging everyone from the front line staff to executives in studying how to operationalize the Lean process in the healthcare setting. Lean Hospitals is an excellent resource for new learners empowering them with new skills for problem solving and enables them to keep true to the Lean philosophy. Unlike Lean training material developed for a class or seminar, the content in Lean Hospitals is presented in context to its application, surrounded by examples and case studies that facilitate the learning process and application in the learner’s own setting. Lean Hospitals has been adopted as the text of choice at Sharp HealthCare to teach our executive and work teams about the Lean process.
Kurt HanffSharp Healthcare
The Lean approach to healthcare, including a strong emphasis on culture, is the best way to ensure the optimal patient experience. The multiple examples of the application of Lean given in this book provide a wealth of information to draw from for a hospital that is venturing into Lean principles for the first time.  In addition, this book emphasizes not only methodology, but also the cultural changes that must occur for sustainability – something often forgotten in change management.
Beverly B. Rogers, MDChief of PathologyChildren’s Healthcare of Atlanta
Mark Graban provides a helpful translation of the terms, practices, and tools of lean thinking into hospitals’ everyday situations and challenges. His book illustrates lean’s elements with many actual examples of lean applications in typical hospital practices and procedures. Graban’s book should definitely be on the reading list for those who want to bring the benefits of lean thinking to healthcare.
Finally! The healthcare industry has needed this book for many years. Informative, understandable, and timely, Mark’s book will leave you with an appreciation for what Lean is and what it can do for your hospital. After you read this book I’ll be surprised if you don’t make implementing Lean your highest strategic priority.
Jim AdamsSenior Director, Laboratory OperationsChildren’s Healthcare of Atlanta
It is obvious that Mark has spent time in the trenches of healthcare, and understands the complexities of applying the Lean philosophy and tools to that environment. If you want to improve your chances of surviving in today’s healthcare system (both literally and figuratively), read this book.
Dean BlissGemba CoachSimpler Consulting
The medical community has a tremendous opportunity to learn methods and techniques to improve the quality and efficiency of care and reduce costs, while at the same time engaging the staff in these efforts. Mark Graban has deep experience applying lean in the healthcare field, and in his book provides an outline of how to transfer concepts originally developed in manufacturing into the unique environment of medical care. Don’t miss the opportunity to learn and apply some great ideas in your organization.
Many health care consultants have rebadged themselves as lean consultants and do not understand the real thinking behind the Toyota Production System. Mark Graban is an exception. He has worked hard to study the philosophy and stay true to the thinking of Toyota . His book is a welcome translation of the Toyota Production System into language any health care professional can understand.
Mark Graban has been tirelessly studying the application of LEAN to health care, with an emphasis on respect for the people served by the system as well as the people who provide excellent care. He has an accurate sense of how things work in health systems, which makes his work more meaningful for people who want to make them better.
Ted Eytan, MD
Leaders of today’s healthcare organizations are on a continuous journey to improve results, requiring a relentless focus on improving the underlying process of care delivery and leadership practices.  Mark has written a book that provides compelling ideas to help create better places to work, practice medicine and receive safe, high quality care.
Quint StuderFounderStuder Group
The concepts outlined in this book are the most powerful tools that I have ever encountered to foster innovation, ownership, and accountability at the front line staff level. This is a must read for any leader in today’s increasingly complex healthcare industry.
Brett Lee, Ph.D.,FACHECEOLake Pointe Health Network
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