Speaking

I am available for speaking engagements about Lean in healthcare. Possible topics include:

• General Keynote:
  • “How Lean Thinking Helps Hospitals” (tailored for healthcare or non-healthcare audiences)
• Specific Topics:
  • Lean, Employee Engagement, and Continuous Improvement (“kaizen”)
  • Practical Daily Lean Management Methods
  • Lean in Hospital Laboratories
  • Lean, Staff Training, and Standardized Work
  • History of Lean in Healthcare
• Fun Keynote:
  • “Warning: Signs! From Cautionary Circulars to Proactive Prevention“

I have spoken in the U.S and Puerto Rico, Canada, The Netherlands, and Sweden. For references, pleasecontact me.

Past and Future Speaking Engagements:

• Association of Asesthetic Plastic Surgeons, San Diego, Joyce Kaye Lecture on Patient Safety (5/08)
• Iowa Healthcare Collaborative Annual Meeting, Keynote (8/08)
• Operational Excellence Conference, Utah State Univ., “Lean Methods, Lean Culture, and Error Prevention” (9/08)
• Lab Quality Confab, Atlanta, “Engaging Employees to Embrace Lean and Energizing their Creativity” (9/08)
• Productivity Inc. Lean Healthcare Forum, Nashville, “Hospital Heal Thyself: Using Lean Methods to Improve Patient Care” (10/08)
• Wharton School, University of Pennsylvania, Guest Lecture in MBA Operations Class (2/09 and 10/09)
• University of Turabo, Puerto Rico, Presentations to Hospital Staff and University Talk (3/09)
• ValuMetrix Services Executive Roundtable, Washington D.C., Keynote Talk (3/09)
• Society for Health Systems Annual Conference, Chicago, “Engaging Staff in Lean Improvements in Patient Care Settings (4/09)
• South Central Association of Blood Banks Conference, Oklahoma City, “How Lean Thinking Helps Hospitals” (4/09)
• Executive War College Meeting for Laboratory and Pathology Management, New Orleans, “Quick and Effective Ways to Continuously Transform People Development in Your Laboratory” (5/09)
• MIT Lean Healthcare Academy, Guest Lecture (7/09) – Video
• Triple-S Blue Cross Blue Shield Healthcare Quality Event, San Juan, P.R.., Keynote Talk (10/09)
• Ontario Hospital Association “HealthAchieve” Event, Toronto, “Bridging the Gap: From Understanding and Using Lean Tools to Transforming Organizational Leadership” (11/09)
• Portland (OR)-area Health System (11/09) – Keynote addresses and presentations to staff (day-long)
• MIT Leaders for Global Operations alumni conference, Portland OR, “Healthcare and Lean Methods” (11/09)
• UniLabs Lean Laboratory Conference, Sweden, “Lean Leadership for Improved Healthcare Value Streams” (1/10)
• Society for Health Systems Conference (2/10), Training Within Industry for Healthcare – Summary,Slides
• MIT Leaders for Global Operations Pro-Seminar (3/10), Guest lecture to MBA students
• Healthcare Information and Management Systems Society (HIMSS) Conference,  ”Eliminating Waste Using Lean Management Practices without Conducting Week-Long Events” (3/10)
• Lean Sigma & Kaizen for R&D, (3/10)
• Massachusetts Lean Healthcare Practitioners Network, (4/10) – Keynote talk
• Major Medical Device Company, (4/10) – “Lean methods to understand the needs of our customers”
• Honda Supplier Lean Network Conferece, (5/10), Lean healthcare overview
• Shingo Prize Annual Conference, (5/10) – Brochure (PDF): Shingo2010Graban
• NYC Health and Hospital Corporation, (6/10) – Keynote talk at management conference on lean (“Breakthrough”) healthcare leadership
• Lean Healthcare West, (9/10) – Lean Leadership Retreat, “Warning: Signs! From Cautionary Circulars to Proactive Prevention“
• Erie St. Clair LHIN, Windsor Ontario (9/10) – Keynote talk at “Quest for Quality” event
• Michigan Lean Consortium, (9/10) – Lean Healthcare event, Summary, Attendee Comments
• KCOE North American Operational Excellence Summit, 10/10 – Keynote talk
• Mercy Medical Center, Cedar Rapids, Iowa, 10/10, Keynote at “Lean Immersion Day.”
• CONNSTEP Manufacturing and Business Conference, Hartford, CT, 11/10, “How Lean Thinking Helps Hospitals“
• Lean Software Austin (TX), 1/11,  More info
• TechSolve, Cincinnati, OH,  2/11, Healthcare Leadership Series, Summary, Slides
• California Association for Healthcare Quality, 3,11, ”Warning: Signs!“
• Shingo Prize Annual Conference, Cincinnati, OH , 3/11, “Warning: Signs!“

Webinars:

• Dark Daily Webinar, “Find and Eliminate All the Waste in Your Lab”(11/08) – Archive Video of Talk
• ValuMetrix Services, “Lean Trends in Healthcare” (3/09)
  
• Project Management Institute,”How Lean Thinking Helps Hospitals” (10/09)
• Healthcare Financial Management Society, “Lean Healthcare: What CFOs Need to Know and Need to Do”  (2/10) – Archive Recording
• Michigan Lean Consortium, “Leadership presence on the front line: A critical success factor for Michigan’s regrowth” (4/10) – Archived Slides w/ Audio
• Utah State University Student Lean Club (4/10) – Archived Slides
• FormFast (1/11) – “Lean Healthcare: Key Steps to a Winning Strategy” – Archived Slides