I paid @FedEx $21 to reschedule 3 packages being delivered to me from Friday to Saturday, when I'm home. Of course, they delivered 2 of the 3 yesterday. Told me 3rd was coming Sat. AM. Now, the 3rd package is arriving on TUESDAY. How is FedEx so bad at being FedEx recently?
Does Chipotle want you to think the workers are the problem? Weren’t they trained before? If so, was the training insufficient? How will the training be different now?Or, there’s more to it than “training.” pic.twitter.com/D1N0e0Wfx5
“[NCAA] football’s dirty little secret is that we are killing our players,” Anderson wrote, “not in competition, almost never in practice, and rarely because of trauma—but primarily because of non-traumatic causes in off-season sessions...” apple.news/AGwuD68_tSEisK…
Thanks to @FedExHelp. Another example of getting better service through Twitter than I've gotten over the phone. Good support for problems that shouldn't happen. And, no, I don't believe the customer service theory that says I'm happier now than if there was no problem at all.