Lean Hospitals – 3rd Edition (2016)

Expanded examples, deeper leadership guidance, and a chapter on Lean design.

The third edition of Lean Hospitals, published in 2016, builds on the earlier editions with about 80 additional pages. Its focus remains improving quality, patient safety, and employee engagement.

What changed in this edition?

More healthcare examples

Updated case studies and expanded stories from Children’s Health, Avera McKennan, Franciscan St. Francis Health, St. Clair Hospital, Mary Greeley Medical Center, and other organizations.

Stronger support for daily improvement

More on daily huddles, strategy deployment, Kaizen, Toyota Kata, fishbone diagrams, and structured A3 thinking.

Designing better facilities and processes

A chapter on Lean design explores collaboration among staff, leaders, architects, and builders when creating or remodeling healthcare facilities.

Leadership and the broader system

A foreword by Dr. John Toussaint and perspectives from Toyota, ThedaCare, Virginia Mason, and Baylor Scott & White Health connect improvement methods to leadership practice.

The edition also clarifies common misunderstandings about Lean and explores connections with Six Sigma, Studer Group, TeamSTEPPS, and Just Culture.

Browse the full table of contents →

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